Once we realized that our receiving department had made a few counting mistakes when they were accounting for incoming goods, we knew that we had a problem. Instead of ignoring the situation, I started to think about ways that we could improve things. After a lot of deliberation, we decided that it might work to install high-end, accurate scales. We figured that the scales could be used to quickly count pallets of merchandise, so that our employees didn't have to do it by hand. The change was amazing. After installing the scales, our workflow sped up and accuracy improved. This blog is all about using scales to improve your business.